Live Chat Software by Click4Assistance UK

CALL CENTRE SUPPORT THAT WORKS SEEMINGLY

WITH YOUR BUSINESS MODEL

 Inbound Call Handling  Call Answering  Call Transfer and Call Routing  Help desk & Customer Support  Emergency Call Out  Switchboard Overflow  Order taking & Order Management  Donation & Charity Lines  Industry-specific Team Approach

Answerpoint  

can  

act  

as  

a  

primary  

call  

centre  

to  

handle  

your  

customer  

calls  

or  

as  

a

secondary  

call  

centre  

to  

help  

you  

during  

busy  

periods?  

Answerpoint's  

business

call  

centre  

service  

can  

offer  

your  

business  

a  

complete  

customer  

support  

service

to ensure your every call is answered promptly and professionally.

It  

is  

paramount  

for  

businesses  

to  

ensure  

they  

have  

a  

back-up  

plan  

in  

case  

of  

an

emergency or during a sudden surge in your business call volume.

Our   inbound   call   answering   service   is   a   perfect   solution   for   busy   switchboards   to ensure you don’t miss any valuable customer calls.

OUTSTANDING SERVICE

INBOUND & OUTBOUND CALL

CENTRE SOLUTIONS

YOUR CALLS, OUR STAFF, EXCELLENT SERVICE,

GREATER CUSTOMER SATISFACTION

 Over 20 years experience in call answering  Prompt & professional receptionists  All calls answered in your company’s name  We understand your business and your customers  Bespoke solution, tailored to your need  Dedicated staff with a smile  Instant message notification via email, SMS or phone  Quick, simple & same day set-up  Industry-specific team approach  We cater for businesses of all sizes  100% UK based staff
INBOUND SOLUTIONS
OUTBOUND SOLUTIONS
 Outbound Call Handling  Telemarketing  Lead Generation  Follow-up Calls  Customer Satisfaction Survey  Data Cleansing
www.answerpoint.co.uk © 2016. Company registered in England No: 04276249
Contact: t: 0800 542 26 26 t:  020 7458 4010 e: info@answerpoint.co.uk w: www.answerpoint.co.uk
FAQ
I
www.answerpoint.co.uk © 2016. Company registered in England No: 04276249
FAQ
Contact: t: 0800 542 26 26 t:  020 7458 4010 e: info@answerpoint.co.uk w: www.answerpoint.co.uk

OUTSTANDING SERVICE

INBOUND & OUTBOUND CALL CENTRE SOLUTIONS

CALL CENTRE SUPPORT THAT WORKS SEEMINGLY

WITH YOUR BUSINESS MODEL

YOUR CALLS, OUR STAFF, EXCELLENT SERVICE

GREATER CUSTOMER SATISFACTION

Answerpoint   

can   

act   

as   

a   

primary   

call   

centre   

to   

handle   

your

customer  

calls  

or  

as  

a  

secondary  

call  

centre  

to  

help  

you  

during

busy   

periods?   

Answerpoint's   

business   

call   

centre   

service   

can

offer   

your   

business   

a   

complete   

customer   

support   

service   

to

ensure your every call is answered promptly and professionally.

It  

is  

paramount  

for  

businesses  

to  

ensure  

they  

have  

a  

back-up

plan  

in  

case  

of  

an  

emergency  

or  

during  

a  

sudden  

surge  

in  

your

business call volume.

Our   inbound   call   answering   service   is   a   perfect   solution   for   busy switchboards   to   ensure   you   don’t   miss   any   valuable   customer calls.
INBOUND SOLUTIONS
 Inbound Call Handling  Call Answering  Call Transfer  Customer Support  Emergency Call Out  Switchboard Overflow  Order taking  Donation & Charity Lines  01/02/0800 Numbers
 Over 20 years experience in call answering  Prompt & professional receptionists  All calls answered in your company’s name  We understand your business and your customers  Bespoke solution, tailored to your need  Dedicated staff with a smile  Instant message notification via email, SMS or phone  Quick, simple & same day set-up  Industry-specific team approach  We cater for businesses of all sizes  100% UK based staff
 Outbound Call Handling  Telemarketing  Lead Generation  Follow-up Calls  Customer Satisfaction Survey  Data Cleansing
OUTBOUND SOLUTIONS

CALL CENTRE

SUPPORT